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The CBIRC urges banks to support private small and micro   Provide “grassroot-level” and “one-stop” services
           enterprises in the principle of “increasing the volume and
           lowering the cost.” Besides, Beijing provided a 2% subsidy to   The governments dispatched staff to provide “grassroot-level”
           the financial institutions that delivered the first credit loans   support. On February 28th, the Ministry of Industry and Information
           to SMEs during the epidemic. And financial institutions that   Technology sent liaison officers to some key provinces and cities
           suffer credit defaults can be subsidized at 20% to 70% of the   to help solve existing problems in the resumption of work and
           principal.                                          production, especially those that need to be addressed across
           Defer the repayment of loans. The CBIRC, the Ministry of   departments and regions. The Zhejiang government has dispatched
           Finance, and the other five departments jointly proposed   1,794 resident staff, serving 11,000 enterprises, collecting about
           that epidemic-hit SMEs and micro firms, including small   4,200 problems, and solving more than 3,700 of those. At the same
           business owners and individual household businesses, can   time, financial instructors dispatched by financial institutions also
           make applications with banks to defer repayment of principal   provide suggestions and advice for SMEs to get easier access to
           and interest expenses payable from January 25th to June   finance. The Ministry of Science and Technology organized science
           30th, 2020. Overdue loan repayments in the period will not be   and technology personnel to provide enterprises, especially SMEs,
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           subject to penalties.                               with assistance and solution in technology.
           Innovate financial products and services. Cooperation   Set up sharing and service platform for advanced technology
           is encouraged among SMEs, digital service providers,   achievements. The Ministry of Science and Technology will
           and financial institutions to build service systems on   further strengthen the establishment of “Anti-epidemic Science
           corporate credit monitoring, intelligent supply-demand   and Technology— sharing and service platform for advanced
           matching, and big data risk control so that SMEs can   scientific and technological achievements”. The first batch of
           obtain low-cost financing efficiently. Shanghai Big   283 new technologies and products for epidemic prevention and
           Data Center, Shanghai Administration Center of Policy   control recommended by local authorities have been released,
           Financing Guarantee Fund for SMEs, together with 15   covering major areas of COVID-19 prevention and control.
           banks to sign an agreement on the “Big Data Inclusive   Provide a  “one-stop” information platform  of  policy
           Financial Guarantee Cooperation Program.” “Data +   measures. There are the policy databases of responding to the
           Guarantee  +  Bank”  model  is  used  to  help  SMEs  get   epidemic situation and supporting SMEs in the governments’
           quick access to finance. Sichuan Province has launched   major service platforms, where companies can find the relevant
           a “SMEs Assistance Platform for Resuming Work and   supporting policies and measures to solve their problem
           Production,” integrating several banks in one digital   immediately and conveniently. To respond promptly, Guangdong
           financial service platform to provide efficient and   Province relied on the “Guangdong Business Link” APP and the
           convenient online loans service for the virus-hit SMEs.  Guangdong Provincial Government Service Network to provide

           Encourage financial support from the industrial chain.   a quick response for the appeals on employment, financing,
           The CIBRC proposes to support core enterprises to get   taxation, export, and other issues from the enterprises. The
           access to finance through credit, bonds, etc., and help   platform will promptly distribute the petitions to relevant
           SMEs in the upstream and downstream of the industry   departments and urge the quick resolution.
           chain to solve the problem of liquidity shortages. Large
           enterprises and leading enterprises are encouraged to         Encourage digital transformation
           use the obtained financing to pay cash to the SMEs in the
           form of advance payments.                           Support SMEs to use digital tools to resume production
                                                               and operations. SMEs are supported to use online office,
           Set up “Sci-Tech Loan” to support technology-based SMEs.   financial management, intelligent communication, remote
           The special funds of credit risk compensation for technology-  collaboration, video conference, collaborative development,
           based SMEs would be in full use. The science and technology   and other products and solutions to resume production and
           loan reserve has been established in Henan Province, which   operation. Digital service providers are encouraged to exempt
           is used to compensate up to 60% of the actual loss incurred to   or lower the user fees for SMEs during the epidemic period,
           the cooperative banks of the “Sci-Tech Loan” business. This   helping them accelerate digital transformation. And public
           is a good way to encourage financial institutions to lend to   service platform for SMEs in Shandong Province, organized
           technology-based SMEs.                              tens of thousands of digital enterprise service specialists to
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