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Make full use of SME public service platforms. Central and Strengthen insurance services. For enterprises seriously
provincial SME public service platforms will timely sort out affected by the epidemic and suffering from losses,
various supporting policies through special columns and other insurance agencies will open a 24-hour service hotline and
forms, and carry out policy consultation and interpretation, for a fast channel for settlement of claims. The services will
example, preferential policies for the production related to the be optimized by prioritized processing, online settlement
prevention and control of epidemic. In addition, new technologies, of claims, expanding the scope of liability, simplifying
market information and advanced management skills will be claim requirements, and taking prepayment methods. It is
provided to SMEs through online training of the platform, which required to ensure that all of the eligible claims are fully
makes preparation for enterprises to resume their normal paid as quickly as possible.
production and operation.
Noteworthy measures: Noteworthy measures:
Beijing: Municipal government relied on the SME public service platform to Zhuhai, Guangdong Province: The enterprises that have purchased liability
provide free online legal assistance, labor relations consultation, business model insurance of production safety can enjoy the enhanced service through free
adjustment and operation optimization under the epidemic, investment and extension of insurance period and free expansion of coverage in infectious disease.
financing, risk control, business contracts and other series of online training through
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videos and courseware, part of which are lectured by well-known scholars. Shanghai: A measure was introduced to extend the liability insurance period
of travel agencies for two months for free, helping them get through the tough
Shandong Province: Provincial SME Public Service Platform (also named as situations caused by novel coronavirus.
Shandong Provincial Private Enterprise Comprehensive Service Platform) and
Inspur Group provide 6 months of online financial software, online sales and other Beijing: 56,800 enterprises whose liability insurances for production safety expire
product services to 10,000 small and micro enterprises for free, aimed to empower during February 1 to December 31, 2020, the insurance period can be extended for
small enterprises with online operation. 90 days for free.
Strengthen legal services. Legal assistance, especially
consulting service would be provided actively to SMEs, and help
SMEs deal with legal issues such as contract dispute and labor
contradiction caused by the epidemic.
Noteworthy measures:
Shanghai: Municipal Judiciary Bureau and the Federation of Industry and
Commerce established a voluntary group of lawyers at the end of February to
provide free legal services for local SMEs that have been seriously affected by the
epidemic or have made significant contributions to prevention and control of the
epidemic.
Shanxi Province: Provincial authorities organize professionals 24 hours on duty to
provide free, convenient and efficient legal services to enterprises through the 12348
public hotline or website of Shanxi Legal Service Network.
Support Business Development
Reduce operating costs. During the prevention and control of
the epidemic, a supportive two-part electricity price policy was
adopted to reduce the electricity costs of enterprises. During
the epidemic period, the electricity and gas supply will not be
suspended for the SMEs in arrears. Within 2 months after the
end of the epidemic, the enterprise could pay without late fee.
The government will trim electricity charges by five percent for
industrial and commercial companies not from high energy-
consuming industries.
Noteworthy measures:
Guiyang, Guizhou Province: For the enterprises in commerce, accommodation,
catering, tourism, culture and entertainment industries that have been severely
affected by the epidemic, their consumption of water and electricity during the
period from February to the end of the epidemic will be subsidized at 30% of the
sales catalogue price.
